UnitedCalls provides customer support outsourcing solutions to leading organizations for their various business requirements. Our efforts are directed towards providing a superior experience to your customers across various customer touchpoints. We provide flexible customer care services that could be easily adjusted according to your specific business needs.
We understand that your customers are the most crucial assets of your organization. We work towards obtaining high customer retention and customer satisfaction rate for your business. Our call centers in USA and India operate 24×7 and are always ready to serve your customers.
Our inbound call center service agents can efficiently handle your inbound customer calls, communicate with them over web chat and respond to their emails. Further, we can also take care of your outbound calls center requirements such as lead generation, market research, and market survey requirements.
We keep upgrading our services and technologies at our contact centers from time-to-time. This keeps us updated with latest technologies and enables us to deliver cutting-edge solutions for all your business process outsourcing requirements.
- Inbound Customer Care
- Product and Services Telemarketing
- Up selling and Cross Selling Services
- Promotional Services
- Call Answering Services
- Directory Inquiry Services
- Insurance claims Services
- Job inquiry Services
- Product and Service Registration Services
- AMC, Warranty, etc. Customer Service
- Order inquiry services