Services

UnitedCalls is uniquely different. We’re not just a call center outsourcer.


No matter how complicated your business may be, our customer service experts are fully trained in your industry, products, services and systems, so we can handle all of your inbound & outbound calls.

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Word Wide Customers


Our blended contact center enables your organization to optimize both outbound and inbound call center activities so as to maximally utilize resources in alignment with your business goals.

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24/7 Support


For 24/7 customer support, a virtual call center is a viable option for handling the load and improving your customer service reputation.

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Awesome Team


When you need professionalism in a voice behind your brand, we act as your agent at every turn in an attractive, scalable call center solution.

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Deliveries & Collection


You meet cyclical market demands with highly responsive call center services in which no customer goes unnoticed

THREE THINGS WE DO BEST

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Telemarketing

As an outbound telemarketing call center, we function as an extension of your business to take and make phone sales and calls that involve selling goods or services. Outsourcing your telemarketing needs is an effective way to drive new leads and increase business revenue at a rapid pace.

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CUSTOMER SERVICE SUPPORT / CARE

When it comes to customer call management, you want complete transparency. It’s crucial that customers feel as though they’re calling your company or that they’re speaking directly to your employees. They want to communicate with people who know your products, services, culture, and brand.

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Help Desk 24/7

Call Services provide your company with professional, operator support during urgent situations. Our Urgent Response Operators provide cost-effective 24-hour support.

Outbound

Call Center

Outbound Relationship Management


We can provide answers to FAQ’s, take payments, and direct your clients to your website or preferred point of contact for further information.If you are looking into outsourcing to an outbound call center for sales lead generation services, UnitedCalls Center Solutions has what you need to grow your business.

Inbound

Call Center

Customer Call Management


Our friendly, professional call centre representatives are always available to take your orders, appointment booking & support calls. Helping you grow your business and retain your customer loyalty.

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ANSWERING SERVICES


UnitedCalls becomes an extension of your business providing companies of all sizes with professional answering services, improving your corporate image on the frontline when greeting callers and potential clients.